If You Have Lost Your Costco Card, You Need To Know This.

Originally posted on June 7, 2022 @ 4:42 am

Costco is one of the most popular stores for shopping, especially for those who want to buy their groceries in bulk. There are currently over 109 million members worldwide, and most of them have lost their membership cards at some point. Here’s what to do if this happens to you.

If you lose your Costco card, you’ll need to go to the nearest warehouse to request a replacement. You will be issued a replacement card with a new membership number. All Costco cards are exchanged at warehouses. If you lose your Costco credit card, you must contact Citibank directly to report it.
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In this article, we will cover everything you need to know about converting Costco cards, credit cards, and reward checks.

How To Replace a Lost Costco Card

The only way to replace a lost Costco card is to drive to your nearest warehouse. When you arrive at the warehouse, you will be sent to the membership counter, and a companion will ask for proof of identity. Once your subscription is confirmed, they will issue a replacement card at no extra cost.

Once your subscription is confirmed, they will issue a replacement card at no extra cost. Regardless of the reason, all Costco cards are always exchanged at warehouses. The safest option is to make sure the identification matches the membership number.

When you arrive at the Costco membership counter, tell the associate that your card has been lost and needs to be replaced. Then the partner will:

  • Ask to see your ID
  • Match your ID with the membership in their database
  • Most likely, take a new photo of you
  • Print you a new Costco card at no extra charge

What If You Lose Your Costco Credit Card?

If you lose your Costco Anywhere Visa credit card through Citi, you must contact Citibank directly. They will close your initial credit card and issue you a new one after asking you a number of security questions. You can report the loss of your card by logging into your Citi account or by calling customer service.

The downside to changing your Costco credit card is that you will lose the rewards you have accumulated so far this year. You will still be able to use your rewards check from last year’s rewards, but your next check will likely have fewer rewards.

Losing a credit card can also affect your credit. It is important to report a lost credit card before anyone can locate and purchase it. Fraudulent purchases will affect your credit more than losing a card.

Can You Replace a Costco Card Online?

You cannot exchange Costco cards online. If you need a new card you will need to go to the nearest warehouse. When you arrive at the warehouse, go straight to the membership counter. They will ask for proof of identity to make sure they are giving you a new membership card. The whole process is fast and free.

However, you can renew your Costco membership online, but if your old card is damaged you will have to go to the warehouse to get a new card. Costco will not mail you a new card.

If you do not need a new card, you can renew your membership online without having to worry about getting a new card. Alex Miller, an employee of San Jose Costco, says most patrons still choose to renew their membership in the store because everything can be done quickly and easily on-site.

After that, you can immediately proceed to complete any grocery purchase.

Can Someone Use Your Lost Costco Card?

It is difficult for anyone to use a lost Costco card because all Costco cards have the member’s photo identification on the back of the card. Costco cashiers are warned to always look at the back picture to make sure the customer is using the card issued to them. However, it is possible for someone to escape using a lost card.

Cashiers don’t always check the picture on the back of the card, even though they think so. This is the only way to avoid using a lost Costco card.

If you lose your Costco card, it is important that you go online or go in person to report your lost card. A Costco employee will issue you a new card with a new membership number.

This is the best and easiest way to ensure that no one avoids using your lost Costco card. Doing so will also save you the risk of losing your membership. If Costco sees multiple users using your subscription, they will likely cancel the subscription altogether.

Can You Replace a Lost Costco Rewards Check?

Unfortunately, you can’t replace a lost Costco rewards check. This is a certificate that is given to you for all the rewards you have accumulated at the time of renewal of membership. This is equivalent to cash and can be redeemed for most purchases. However, you cannot use your Costco Rewards check for self-checkout or online purchases.

There are some things you can’t buy with your Costco rewards check, some of which include:

  • Food court items
  • Prescriptions
  • Alcohol
  • Cigarettes
  • Gas
  • Costco online
  • Payment for Costco credit card

It is also important that you use your rewards checks within the stipulated time as they have expired. You have a whole calendar year to spend on checking your rewards, but it is best to use them as soon as you receive them to minimize the chances of losing them before you use all rewards. ۔

Sarah Turner, an employee of Avondale, AZ Costco, wants members to understand that Costco rewards checks are not issued by Costco, so if you lose them, they cannot change them.

Instead, it is a certificate of rewards that you have received from Citi Bank with your Costco Anywhere Visa card throughout the year. If they issue changes, they will receive a number of scheme calls regarding alleged missing certificates.

Can You Go to Costco Without Your Card?

You can technically go to Costco without your card. A digital card is automatically generated for all members when they sign up. All you have to do is download the Costco app and sign in with your member ID. After that, you can access your digital card on the app and show it to the cashier at checkout.

Contrary to popular belief, you don’t need a subscription to shop online at Costco’s warehouses, gas stations, or Costco if you know someone with a Costco membership.

When they go to the warehouse, just ask them to get a Costco cash card for you. This is a great holiday gift if someone you know has talked about subscribing to Costco but hasn’t done so yet!  The Costco Cash Card works like a gift card but can only be purchased by existing members.


Costco is a favorite of many families. Although you can’t change a lost card online, you can easily do so by visiting your local warehouse.

They understand that most grocery stores do not have membership cards, so they make very easy and free changes for consumers. You can even shop at the store immediately after receiving your replacement!


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