Originally posted on August 6, 2022 @ 3:37 am
“Everyday essentials delivered in minutes” for Gopf. Gopf is different from other delivery services because it is available 24 hours a day in many markets and delivers what you need when you need it from its own distribution centers.
Keep reading to learn more about this unique delivery service, including how it works, how much it costs, and how to order.
What Is GoPuff?
Gopf is a delivery service that operates 24/7 in many cities or opens late everywhere. You can get up to 30 minutes early delivery for $2.95. Plus, you can become a member of the GoPuff Fam to get unlimited free deliveries for $5.95 per month.
Gopf does not deliver from a retail store but has its own micro-fulfillment centers with thousands of items available. You can get groceries, pharmacy items, diapers, pet food, and more in a pinch through Gopf!
Because Gopf is not shopping local stores for your order, delivery can be much faster than a traditional delivery or courier service. It also allows for late service hours to place your order.
Where Is Gopuff Available?
Gopf delivers to over 1,000 cities in the US, UK, and France. However, the delivery may only be available to certain zip codes in major metropolitan areas.
You can check if delivery is available in your area through their website or app. If your city isn’t on the list, you can send a request to the GoPuff team to come to your area by tweeting @gopuff.
The service is expanding and building new facilities in many different locations, so it’s likely that GoPuff will be available in your area soon.
How Does Gopuff Work?
After confirming that delivery is available at your location, you can place a Gopf order on their website or app. Estimated delivery time varies, but can be as little as 30 minutes.
Also, the minimum order amount varies by location, but $10.95 is the average minimum order at Gopf. After you place your order, a Gopf team member will fulfill your order at one of their distribution centers and begin driving to your location.
While you wait, you’ll receive text updates on the status of your order. Many elements of the Gopf Service are location-dependent. Items available for delivery will appear after you enter your delivery address.
Throughout the ordering process, you will also be able to confirm the minimum order total, delivery time, your delivery fee, and any additional costs that may apply to your order.
How Much Does GoPuff Cost?
The GoPuff app is free to download, and delivery fees start at $2.95 with a minimum order. GoPuff Fam is a subscription option that costs $5.95 per month, and if you sign up you can get unlimited free deliveries.
Keep in mind that orders including alcohol or tobacco products may incur additional fees. Gopf has a simple cost structure, unlike some delivery apps or services.
Once you reach the minimum order on Gopuff, the delivery fee does not change based on your order. There are no extra delivery fees if you don’t meet the minimum. However, you cannot place an order unless the minimum is met.
A Gopuff Fam membership gives you unlimited deliveries for $5.95 per month. So, if you get more than two deliveries a month, a subscription will save you money.
In addition, GoPuff Fam members receive additional loyalty points and waived fees on regulated products such as alcohol or tobacco.
How to Use GoPuff
The easiest way to order Gopf is through their app, available on iOS or Android. You can select the item in the app, enter payment and track the status of your order.
To get started, follow these steps:
Step 1. Download the GoPuff app in the App Store or Google Play.
Step 2. If needed, create an account or sign in to the app.
Step 3. Using the top address bar, type in your delivery address. After that, the delivery options and delivery timing for your address will be displayed.
Step 4. You can shop by browsing categories or using the search bar to look for specific items. The search feature is the most efficient if you know what you’d like.
Step 5. Use the blue “plus” button to quickly add items to your cart as you’re shopping.
Step 6. Click the “My Bag” bar when you’re ready to checkout.
Step 7. You will be able to view your bag here, and don’t forget about the order minimums. Then, if you’re ready, click “Checkout.”
Step 8. In the next step, you can add your payment method and a tip for your driver.
Step 9. Now, click “Place Order” at the bottom to complete the order.
Do You Tip Gopuff Drivers?
Tipping is not required but is appreciated by gopf drivers. A tip of 15-20% of your total order is recommended, especially if you receive excellent customer service. 100% of your tip goes directly to your driver.
A tip for your driver can be added at checkout on the app or website. You can also wait to add a tip until your delivery is complete.
You’ll likely be prompted by the app the next time you open it as a reminder. Finally, paying your gopf driver in cash at the time of delivery is also an option.
Does Gopuff Have Discount Codes?
Gopf discount codes may be available as referral rewards on your first order or through other loyalty discounts from Gopf. GoPuff discounts can easily be earned in the form of puff points.
You’ll earn Puff Points with every order and can redeem your points for free products and discounts. Referring friends or family will reward you with a $10 discount on your next order after your friend’s first order.
The recipient will also receive a $10 discount with their first order. You can create a referral using a shareable link, Snapchat, or QR code.
You can visit the Referrals section of your account to try these options. Your Gopuff rewards and discounts can be automatically applied to your cart without any action.
Alternatively, you can manually add a discount code to apply to your order at checkout. Unfortunately, discounts are generally not available for orders that include alcohol due to state and local regulatory compliance.
Does Gopuff Have Gift Cards?
You can buy Gopf gift cards to send to family and friends. The recipient must have an account on Gopf and be in the delivery area to redeem the gift card.
To order a Gopf gift card, search for gift cards in the app like any other product. Add it to your cart and enter recipient information at checkout.
The gift card will then be delivered via email. In addition, Gopf also accepts credit and debit cards, Apple Pay, Google Pay, and Venmo as payment methods.
How to Contact Gopuff Customer Service
Gopf customer service is available via phone, live chat, and various social media outlets. You can use whichever method is most convenient or appropriate for your problem.
The Gopf customer service team can be reached by phone at 1-855-400-7833. You can also access the live chat option in the help center.
Find the chat box icon in the bottom right corner and click on it to start a chat. Finally, Gopf is active on many social media platforms, including Instagram, Twitter, and Facebook. If you want to make requests for products or delivery locations, use Twitter and tweet @gopuff for the most efficient response.
However, if you have a problem with your order or want to request a refund, the best option is to call or chat with Gopuff customer service. If a refund is required, the correct amount will be returned to your payment method, usually within 3-5 business days.
GoPuff brings you a 24-hour convenience store when you need it most. With affordable delivery costs, Gopf can be the best option to deliver essential items at any time of the day.